Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at info@tiagosautospa.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:

Tiagos Auto Spa, Attn: Returns, RMA #, 55 east 5th ave, Vancouver, British Columbia V5T 1G7, Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

The following items cannot be returned:

• Gift Certificates and Opened Items

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note:

• A 10% restocking fee will be charged for all returns.
• Sale items are FINAL SALE and cannot be returned.

If you have any questions concerning our return policy, please contact us at:

6045683110 • info@tiagosautospa.com